Exciting Changes for a Stronger Future

Your coverage, service, portals, and contacts remain the same.

Pharmacists Mutual Insurance Group Launches on January 1, 2026.

This new mutual holding company structure is designed to support long-term growth, innovation, and stability while keeping our insureds and distribution partners at the center of everything we do.

Why the Mutual Holding Company?

For 116 years, Pharmacists Mutual has grown from serving one small pharmacy in Iowa to protecting healthcare professionals nationwide. As the industry evolves, we are evolving too, so we can continue to lead with strength and flexibility.

Why this change matters:

  • Greater stability and flexibility for the future
  • Aligns our team to focus and better serve our insureds
  • Unlocks growth with new products, expanded distribution, and stronger partnerships
  • Expanded support of our mission to care for those who care for us in our communities

What’s NOT changing:

  • Your coverage and claims service
  • Your portal access and contacts
  • Your rights as a member of the mutual insurance group
  • Our commitment to you as a trusted insurer

Leading the Next Era of Growth

"This new structure gives us greater ability to enhance product offerings, pursue strategic partnerships, and better serve our distribution and reinsurance partners without compromising the quality of our agents’ and insureds’ experience with us."

Aaron Pearce, Group CEO

Strong Leadership for a Strong Foundation

Our new structure includes two specialized businesses to better serve policyholders and partners:

Property & Casualty (P&C) Insurance Carrier

Agency Operations

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FAQ:

1. Does this change affect my coverage?

No. Your coverage remains fully intact. This update does not alter your policy terms or premiums. Everything you value about your protection stays the same.

2. Do I need to do anything?

No action is required from you.

3. Will customer service, claims, or billing change?

Yes, in a positive way. Policies sold through our wholly-owned agency subsidiary, PMCA, will now have a dedicated Customer Service Center for faster, more focused support. You can reach them at 877.421.3880 or HealthcareService@PMCA.agency. For personalized guidance, your agent remains your go-to resource for service and policy questions.

4. Will emails/URLs change?

Although existing emails and URLs with the phmic.com domain will continue to work, we will start using pmuw.com and pmig.com. The domain for PMCA, pmca.agency, will remain the same.

5. Will there be new products?

Yes! This update creates opportunities for us to thoughtfully expand our offerings and introduce innovative products designed to meet your evolving needs. Stay tuned, exciting options are on the horizon.

6. Why are you changing your structure?

To expand product offerings, strengthen agency partnerships, increase financial flexibility, and position our organization for long-term growth. Most importantly, to better serve our insureds. This change is about building a stronger foundation for the future while keeping your needs at the center of everything we do.

7. How does this impact Distribution Partners?

This change strengthens our commitment to you. The new structure helps our leadership team focus on the success of our partners. In addition, you’ll now have access to a specialized Distribution Service Team for streamlined assistance. You can reach them at 800.247.5930 ext. 4040 or Service@pmuw.com.

8. What is PM Underwriters or PMUW?

PM Underwriters is the operational arm of PMIG, supporting underwriting and related functions for Pharmacists Insurance Company and Chiron Insurance Company. If you receive an email from a pmuw.com address, rest assured, it’s still the same trusted insurance partner you know and rely on.

Have a question? Contact your agent or support team.

Have a question? Contact your agent or support team.

PMC Advantage (PMCA) Policyholders

Distribution Partners

800.247.5930 ext. 4040

Service@pmuw.com