Privacy Policy
Pharmacists Insurance Company / Chiron Insurance Company / PMC Advantage Insurance Services, Inc.
Our goal is to serve the personal and business insurance needs of our policyholders and claimants professionally and respectfully. The information you provide us when you apply for insurance or when you file a claim helps us achieve that goal. It enables us to provide valuable coverage to you or to service your claim promptly and fairly. We do not share your personal information with non-affiliated companies that want to market their products or services to you.
To that end, some of the information you provide us is identified as non-public personal information. Non-public personal information is information that identifies you and may not be available to the public. Depending on the type of insurance you are applying for, we collect personal identifiable information from insurance applications, consumer reports, and transactional information. The information we collect is for underwriting new and renewal policies, as well as data collected in our claims investigations.
Information we collect in the application and renewal processes may include, but is not limited to: name, street address, email address, phone number, driver’s license number, date of birth, gender, marital status, social security number, type of vehicle, type of home, and information about other drivers. We also collect consumer report information that we acquire from consumer reporting agencies, which includes your driving record. We may collect information about your transactions with Pharmacists Insurance Company and its affiliated entities, including our parent and subsidiary companies. This information includes communications we have had with you regarding your insurance coverages, limits, rates, deductibles, claims history, invoices, and your payment history.
In addition, we may also collect information regarding the transactions you have through our websites, such as page views, traffic to and from the websites, referral URL, ad data, your IP address, your browsing history, information you provide to us on our website landing page, and your web log information. We collect this information on our website through cookies, which are small text files that are transferred from our websites and stored on your device. We use cookies to help us provide you personalized service, and to help make our websites, applications, and services better for you. We do comply with your privacy preference established through your Global Privacy Control signal.
We know that our policyholders’ and claimants’ trust is our most important asset. This includes the trust that we will keep the information you provide to us secure and treat it only as permitted by law. This disclosure and notice tells you about the privacy policy we have adopted and the practices we use in handling the information you furnish to us.
WE DO NOT DISCLOSE NON-PUBLIC PERSONAL INFORMATION ABOUT APPLICANTS, POLICYHOLDERS, OR CLAIMANTS TO ANY NON-AFFILIATED THIRD PARTIES OTHER THAN AS PERMITTED BY LAW.
We will share information about you only as permitted by law. Such disclosures include: providing information to help effect, administer, or enforce a transaction requested by you for investigating insurance claims or underwriting insurance policies; preventing fraud or disclosing information to the extent permitted to comply with the law. This includes sharing information among our parent and affiliated companies, claims representatives, consumer reporting agencies, law enforcement, courts and government agencies, and service providers that help us market our products.
We protect your non-public personal information by maintaining physical, electronic, and procedural safeguards that protect the information about you. Any emails we send to you containing your personal identifiable information are protected by encryption; however, any email communication you send back to us is not protected by our email encryption software. You will be responsible for protecting any and all information you send to us by email.
We restrict access to information about you to employees who need to know that information to provide you with products, benefits, or services. We follow an employee code of conduct and train our employees on their responsibilities. Employees are required to sign-off acknowledging their responsibilities annually.
If you have any questions or concerns regarding this Privacy Disclosure, you should contact Pharmacists Mutual by emailing to privacy.information@pmig.com or writing to us at:
Privacy Information
Pharmacists Mutual Insurance Company
Post Office Box 370
Algona IA 50511
Please remember to include your name, address, policy or claim number, and daytime phone number.
Edition date: January 1, 2026