NEWS ARCHIVE

Building Long-Term Resilience Author: Andrew Jones, DVM, Veterinary Risk Specialist Read More »

Compliance and Business Continuity During Disasters Author: Andrew Jones, DVM, Veterinary Risk Specialist Read More »

Understanding Disaster Risks and Protecting Patient Care Author: Andrew Jones, DVM, Veterinary Risk Specialist Read More »

How Cybersecurity Threats Are Changing Risk Management for Dental Practices Author: Julie Goldberg, DDS, Senior Dental Risk Specialist Read More »

What dentists should know about using AI responsibly in dental care Author: Julie Goldberg, DDS, Senior Dental Risk Specialist Read More »

Author: Andrew Jones, DVM, Veterinary Risk Specialist What is emergency preparedness? It's more than just a written document or plan; it's a state of mind and dedication to keeping patients, clients, and staff safe during an emergency. Emergencies can occur at any time and can have profound impacts. That's why it's important to consider emergency planning and how it can fit into your business and… Read More »

Issuing refunds and obtaining releases from patients are common strategies used in dental practices to resolve conflicts, maintain goodwill, and mitigate potential claims. Aligning the use of these tools with legal, ethical and risk management best practices to ensure effectiveness can be challenging. This article will explore when and why a practice might consider a refund, the value and… Read More »